Shipping Information - Shipping Information


Domestic Shipping

Flat Rate $5.00 Shipping - Per Order (any quantity) - Only available for the 48 Contiguous United States .
FREE Shipping over $75 - Per Order (any quantity) - Only available in the 48 Contiguous United States.
Customers in Puerto Rico, US Virgin Islands, Alaska & Hawaii will be assessed accurate shipping charges at the time of order via the United States Postal Service.
** Flat Rate and/or Free Shipping Promotions do not extend to items where additional shipping is posted, such as Oasis Water Coolers. **

International Shipping

International Shipping Powered by Bongo International Checkout

We have partnered with Bongo International to service our international customers.

Once you have created your shopping Cart, choose the “International Customers…Click here to pay” button. You will be automatically transferred to Bongo's Secure International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.

Upon completion of your order, Bongo will charge your credit card for the entire purchase. We will ship the goods to Bongo's Global Distribution Facility where Bongo will process the order and transport the goods to your international address. There are no additional fees or registration processes with this service.

NOTE: All International payment, shipping, or return requests should be submitted to Bongo at

Please note: We must list actual cost on customs forms, because we are legally responsible for any mislabeled packages. We cannot label packages as "Gift", "Sample", or anything but "Other". We also will not change the customs value on any label to anything but what the actual price is.

Shipping Methods

FedEx Ground & USPS Priority Mail

  • Orders over $100 will be shipped FedEx insured or USPS Priority insured at no additional cost.
  • In Most Cases, Orders Placed before 1 pm CST will be shipped same day Monday - Friday. Unless otherwise noted on a product's detail page under 'Availability'
  • Air Filter Orders Ship from a Separate Warehouse; Estimated Handling Time is 4-10 Business Days on Air Filters ONLY.
  • International Shipping Methods may vary
Current FedEx Ground Delivery Chart from

Tracking Numbers

The tracking numbers you receive in your shipping confirmation emails may not function for up to 24 hours. The information must register in the FedEx or USPS system before they will become active & searchable.

Shipping & Address Errors

  • is not responsible for incorrect shipping addresses, undeliverable packages, unrecoverable packages, 3rd delivery attempts, or other customer created errors.
  • may assess additional shipping and handling charges for reshipped packages due to inaccurate consumer provided delivery information.

Filtration Ordering Tips

  • Filters should be replaced every 6 months.
  • Enjoy clean, clear, and crisp water and ice from your refrigerator every time with a brand new water filter from
  • Protect your family from waterborne contaminates such as Lead, Giardia and Cryptosporidium.
  • *If you don't remember the last time you changed your filter, then it is time for a new one.*
  • All filters are in stock and brand new from the manufacturer.
  • carries refrigerator water filters for Amana, Frigidaire, GE, Hotpoint, Jennair, Kenmore, Kitchenaid, Maytag, and Whirlpool refrigerators.
Thanks for shopping with us!